Welcome

Customer Service, Continuous Improvement and Enterprise based Planning and Data Analytics are at the heart of what I do.

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The Importance of Rebranding Remote or Virtual Work

Effective Change Through Simplicity

Performance and Simple Improvements

Simple Project Management

Most Recent Blog Posts

ABOUT

A Planning, Service Excellence, and Operational Professional with expertise in multiple sectors at the senior level. I have met every challenge with enthusiasm, creativity, and a ceaseless desire to succeed throughout my lifetime. If you would like to know more about me, or if you are interested in getting involved in my blog or tutorial, please contact me.

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Guiding Principles

Six Pillars

The guiding strategy to bring Capacity Planning in to any part of a business.

ARCAL

A.R.C.A.L.

Custom designed project management tool / process - leans on DMAIC and other tools but is designed to be more pliable

Templates

Templates for your use, some of them are provisioned by other sites/people, whilst many are those I have created. Free to use.

LET’S CONNECT

Remote

chris@performanceandinsight.com