Welcome
Customer Service and Enterprise based Planning and Data Analytics are at the heart of what I do.
On this site, I provide information about myself but also and more importantly I have tried to share insights, techniques and even templates to support others.
Check out my blog
Check out the wiki-> www.planningandinsight.org
Most Recent Blog Posts
ABOUT
A Planning, Service Excellence, and Operational Professional with expertise in multiple sectors at the senior level. I have met every challenge with enthusiasm, creativity, and a ceaseless desire to succeed throughout my lifetime. If you would like to know more about me, or if you are interested in getting involved in my blog or tutorial, please contact me.
Guiding Principles
A.R.C.A.L.
Custom designed project management tool / process - leans on DMAIC and other tools but is designed to be more pliable
Templates
Templates for your use, some of them are provisioned by other sites/people, whilst many are those I have created. Free to use.
