EDUCATION
My Studies
2014 - 2016
ADVANCED CERTIFICATE, ULSTER UNIVERSITY BUSINESS SCHOOL
Customer Contact Management and Performance
2011 - 2018
CUSTOM DEGREE, OPEN UNIVERSITY
Fully custom degree, based on personal preferences. Not generally relevant to my specialisation.
2021
AIGPEE
Lean Six Sigma Green Belt
2010 - Onwards
THE OPEN UNIVERSITY
Advanced Certificate in Contact Centre Planning & Management
Campaigns and organisations - Masters level Business Studies course
Discovering Develop Management
General Data Protection Regulation - Implementation and Compliance
Management: perspective and practice - Advanced level Leadership And Management course
Managing Complexity: A Systems Approach - Advanced level Systems (Computer) course
Systems practice: Managing sustainability
The body in antiquity - Masters level History & The Arts course
The business of football - Introductory level Money & Management course
Understanding operations management - Advanced level Leadership And Management course
Lean Six Sigma Green Belt
OTHER COURSES
Udemy
-
Complete GDPR Certification - March 2020
-
The Complete Google Sheets Course: Beginner to Advanced - April 2020
Alison
-
General Data Protection Regulation (GDPR)) - Feb 2020
-
Diploma in Quality Management - June 2020